How One GL.iNet Remote KVM Fixed a “Dead” PC in an Hour

The Situation: Power Surge, Old Hardware, No One On-Site

One Tuesday, a power surge scrambled multiple PCs at the home of a user’s parents, both in their 90s, about 100 miles from the user. On Wednesday, they ordered the Comet (GL-RM1) from Amazon; same-day delivery brought it straight to the house.

Thursday morning, they guided their father through connecting the device to the “broken” PC. After some setting up, they were able to dive straight into BIOS on the target PC.

The Breakthrough: BIOS-Level Access Revealed the Real Culprit

From the Comet console, the user investigated BIOS settings. Diagnosis: a classic boot puzzle on a multi-drive system.

• The PC had three hard drives.
• Windows lived on Disk 2; boot files were on Disk 0.
• After the power event, BIOS reset the boot order to the default 0,1,2.
• This system required 0,2,1 to boot properly.

After a few retries and reboots, they restored the correct disk order and the PC sprang back to life.

That’s the power of a true remote KVM: even when the OS won’t load, you can work at BIOS level, as if you’re physically at the keyboard and monitor.

Results: Fixed in ~1 Hour, Zero Driving

From unboxing to resolution took about an hour-and avoided 200 miles of driving (possibly 400 if the PC had to be hauled home). The verdict from the user: “Very happy with my purchase.”

Why GL.iNet KVM Shines in Moments Like This

• BIOS / Pre-Boot Control
  Diagnose boot issues, firmware settings, and disk order even when the OS won’t start.
• Browser-Based, Cross-Platform Access
  Diagnose boot issues, firmware settings, and disk order even when the OS won’t start.
• Remote Power & Reboot Workflow
  Manage restarts and recovery screens like you’re on-site.
• Great With Older Machines
  Works with legacy desktops, just pair the right cables.
• Less Cables
  While Comet (GL-RM1) still requires a power cable, Comet PoE (GL-RM1PE) uses LAN cables for power, simplying cable management.

Classic Model

Comet (GL-RM1)

KVM over Internet

Tried and True

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PoE Version

Comet PoE (GL-RM1PE)

KVM over PoE

Dual Power Option

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Live

Comet Pro (GL-RM10)

KVM over Wi-Fi 6

Now On Kickstarter

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Our Take

At GL.iNet, we’re focused on making professional-grade remote access simple and reliable for individuals and small teams. Whether you’re helping family from afar or maintaining edge devices without rolling a truck, the Comet (GL-RM1) Remote KVM over Internet lets you work as if you’re right there, even before the OS loads.

Have a story like this? Share with us by replying to marketing@gl-inet.com. We’d love to hear it. Your real-world wins help others solve problems faster, and skip the long drive.

You can find the original post here, thank you to user Dwuk3d for allowing us to share their story!